[Đặt Sách – Nhận Lì Xì] Managing Front Office Operations (9th Ed) - Michael Kasavana

"Managing Front Office Operations (9th Edition)" by Michael Kasavana is an essential guide for students and professionals in the hospitality industry. This edition offers in-depth coverage of the front office’s role, operations, and technologies, with a focus on enhancing guest service, improving efficiency, and managing operations effectively. A must-read for those pursuing a career in hotel management, it combines theoretical knowledge with practical applications to help readers excel in front office operations.